Update

Cloud Print 4.2.2 has now been successfully deployed and is live for all customers.

We are continuing to monitor the service closely to ensure ongoing stability and performance following the rollout.

Known Issue: Microsoft Dynamics NAV Compatibility

We are aware of a compatibility issue affecting some Microsoft Dynamics NAV implementations when used with Cloud Print 4.2.2. A configuration change is required to maintain compatibility.

Please refer to the following guide for details and remediation steps:

Cloud Print NAV Compatibility Issue (August 2026)

For additional information related to the original incident, please see the Customer Incident Report

Thank you for your patience and cooperation during this incident.

Monitoring

We have successfully deployed a fix to the CloudPrint service and are closely monitoring the system to ensure stability.

For additional information, please refer to the Customer Incident Report

We sincerely apologize for the disruption and appreciate your patience and understanding.

We are experiencing intermittent service disruptions in our CloudPrint service.
For further details, please see the Customer Incident Report
We apologize for the disruption that it creates.

We are aware of short outages on a weekly to biweekly basis, but they are no longer a daily occurrence. We continue to work on the situation with the supplier.
We apologize for the disruption that it creates.

We have observed an overall improvement in stability, but are continuing to monitor the issue.

We are experiencing instability issues affecting CloudPrint. Our team is actively working on identifying and implementing a solution.
Meanwhile the situation is being closely monitored. We apologize for any inconvenience this may cause and appreciate your understanding.