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Cloud Print fonts missing

Oct 22 at 09:50am CEST
Affected services
CloudPrint Server 1
CloudPrint Server 2

Resolved
Oct 22 at 09:50am CEST

We have identified an issue in the Cloud Print service where a user action unexpectedly triggered a deletion of fonts across multiple tenants.

The exact cause is not yet known. We are working closely with the Cloud Print vendor, Interform, to investigate the root cause and ensure this cannot happen again.

We apologize for the inconvenience and will share updates as soon as more information becomes available.